Logo
Sign in
Home Forums Check your existing requests Community Submit a request

Welcome to MCT Technology Support!

Stay updated with announcements, get answers from the community and share your feature suggestions with us.

  1. MCT Technology, Inc.
  2. CareConnect Provider
  3. FAQs & Discussions

Menu

FAQs & Discussions

Follow New articles New articles and comments
  • CareConnect - Should I do daily or once a month subsidy documentation?
  • CareConnect - Single Sign On
  • CareConnect - Subsidy to Private Transition
  • CareConnect - The parents or guardians cannot be reached to sign the attendance record, what should I do?
  • CareConnect - What are the colorful boxes under the attendance column?/¿Cuáles son los cuadros de colores debajo de la columna de atendencia?
  • CareConnect - What do I enter on a Holiday? / ¿Qué debo introducir en un día festivo?
  • CareConnect - What information do Child Care Agencies see on Subsidy Children?
  • CareConnect - What is the Claim and Submission Status?
  • CareConnect - What is the difference between the student’s Schedule Status and Enrollment Status?
  • CareConnect - What is the Invoice and Family Fee? / ¿Qué es la factura y la tarifa familiar?
  • CareConnect - What is the Other Fee? / ¿Qué es el campo Otras tarifas?
  • CareConnect - What should I enter for Absence Reasons?
  • CareConnect - When should the “void” schedule be used?
  • CareConnect - Where can I find additional Help? / ¿Dónde puedo encontrar ayuda adicional?
  • CareConnect - Where can I find the Staff PIN?
  • CareConnect - Where can I see which parents have paid?
  • CareConnect - Where is my Profile?
  • CareConnect - Why are my contacts not receiving texts?
  • CareConnect - Why does the student's grade change when we haven't modified it?
  • CareConnect Enterprise - What Is The Difference Between The “Batch CDNFS” and “Batch New CDNFS” Buttons?
  • CareConnect Mobile - Can I change the app language?
  • CareConnect Mobile - How do I download the app? / ¿Cómo descargo la aplicación?
  • CareConnect Mobile - Where do I find my Device Info for Support? / ¿Dónde encuentro la información de mi dispositivo para obtener asistencia?
  • CareConnect Mobile - Why can't I download documents? / ¿Por qué no puedo descargar documentos?
  • CareConnect Mobile - Why is my Digital Invoicing showing Incomplete?
  • CareConnect Provider - Digital Submission Confirming your Address / Sumisión de Asistencia Digital Confirmar su Dirección
  • CareConnect Provider - How do I add a document or supplemental attachment to my timesheet?
  • CareConnect Provider - Required Invoice Amount / Importe de la factura requerido
  • CareConnect Web - Can I Update Subsidy Parent Contact Information?
  • CareConnect Web - How do I Allow Pop-Ups for Downloads?
  • «
  • ‹
  • 1
  • 2
  • 3
  • ›
  • »

Copyright © MCT Technology, Inc.. All Rights Reserved

Powered by Zendesk