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FAQs & Discussions

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  • CareConnect - Guidance on enrollment for CSPP/CCTR Families
  • CareConnect - All Agency Invoice & Family Fee Instructions / Instrucciones para las facturas de todas las agencias y las tarifas familiares
  • CareConnect - Can I download tax documents from CareConnect?
  • CareConnect - Can I still submit my attendance by paper?
  • CareConnect - Do I need Daily Signatures on my TimeSheet? / ¿Necesito firmas diarias en mi planilla de horas?
  • CareConnect - Does CareConnect have a Kiosk style sign in?
  • CareConnect - How can I undo my Attendance Submission? / ¿Cómo puedo retirar mi asistencia enviada?
  • CareConnect - How can parents sign in-person? / ¿Cómo pueden los padres firmar en persona?
  • CareConnect - How do I adjust or modify a charge?
  • CareConnect - How do I check my Submission progress? / ¿Cómo puedo comprobar el progreso de mi presentación?
  • CareConnect - How do I create an account?
  • CareConnect - How do I download submitted attendance records? / ¿Cómo puedo ver las Hojas de Tiempo pasadas que ya he presentado?
  • CareConnect - How do I see previous month's attendance records? / ¿Cómo veo los registros de asistencia del mes anterior?
  • CareConnect - How do I send parents signature reminders through email and text? / ¿Cómo puedo enviar a los padres recordatorios de la firma por correo electrónico y texto?
  • CareConnect - How do you Delete Incorrect Timesheet Entries?
  • CareConnect - How do you enter Holidays? / ¿Cómo se entra a las vacaciones?
  • CareConnect - How do you Enter Overnight Care? / ¿Cómo ingresa al cuidado nocturno?
  • CareConnect - How long do parents have to sign their attendance sheets online? / ¿Cuánto tiempo tienen los padres para firmar sus hojas de asistencia en línea?
  • CareConnect - How often should parents sign? / ¿Con qué frecuencia deben firmar los padres?
  • CareConnect - How to remove a Student with subsidy from your roster
  • CareConnect - How to Submit Attendance for children with multiple Timesheets
  • CareConnect - I accidentally added a parent as an emergency contact, how can I fix it?
  • CareConnect - I entered siblings as two different families while they should be one family only. Is a combine option available?
  • CareConnect - I have a parent that does not like the PIN assigned to them, can I change it for that parent?
  • CareConnect - I have some children missing from my list. How do I see them? / Tengo algunos niños que faltan en mi lista. ¿Cómo los veo?
  • CareConnect - I swapped the primary parent as a secondary parent, how can I fix it?
  • CareConnect - Is there a cost for Subsidy Providers?
  • CareConnect - Is there Parent Training?
  • CareConnect - Missing Subsidy Childcare Payment / Falta de Pago de Subsidio de Cuidado Infantil / 缺补贴育儿付款
  • CareConnect - Private to Subsidy Transition
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