Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

Question: How do I add a document or supplemental attachment to my timesheet?

Answer:

You may need to add a supplemental attachment to your timesheet if you are receiving a stipend or split pay. This helps show the agency that you are approved for care through another organization. Even if both agencies use CareConnect, you may still need to download the other timesheet and upload it to the agency providing the stipend.

Here’s how to add a document or attachment in both the Mobile App and on the Website:

Mobile App:

1. Choose a Claim from the Subsidies Time Sheets list
2. Click the Attachment tab on top
3. Click the "Upload Supplemental Attachment" button to upload the document to submit along with your attendance record submission. 

Website:

1. Click Subsidies, then select the Claim ID number:

2. Click the ATTACHMENT tab:

3. Click Upload Supplemental Attachment: