Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

Question:

I accidentally added a parent as an emergency contact, how can I fix it?

Answer:

If you want to move an existing contact to the Parent/Guardian section, you can edit that contact's information and change the Responsibility to either Parent A or Parent B.

Below steps demonstrate how to change the added contact to the Parents/Guardians section for a specific student.

1. Click on the Student tab -> Select a specific student to view their parents' information 

 

2. Scroll to the Other Contacts section -> Click on the pencil icon

 

3. Select whether you want the added contact as Parent A or Parent B -> Click on Save to update the contact to the Parents/Guardians section.

 

Now you have finished updating the parent from Other Contacts to Parent A/Parent B.