Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.
You can connect a family member to your program by selecting "Invite". This will automatically link to their existing account, or create a new account for them. If it is a new account, they will get an email or text with their password. To add a parent's information to a file, please see: Add Contacts and Additional Authorized Pickups.
Parents need to be connected to use these features:
**They do not need to connect for a subsidy program, unless the provider wants to use our advanced features**
**They do not need to connect to use the QR code and PIN Code***
These directions are for the Website, to learn how to use the Mobile App:
CareConnect Mobile - Invite ParentsCareConnect Mobile - Invite Parents
Website:
You can invite parents in two areas: the Student's File, and the Parent Accounts tab.
Parent Accounts Tab:
Click Students, then click Parent Accounts
In the Online Account column you can click +Invite to connect to their account, or create a new account for them.
If an email or phone number is in the column, then they are already connected, that is their login name for their MyCareConnect account!
Invite From The Student's File:
Click Students and click the name of the student.
Scroll down to the Parent's information. You can click Invite to connect to their account, or create a new account for them.
If an email or phone number is below their name, then they are already connected, that is their login name for their MyCareConnect account!
Now you are all connected!
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