Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.
Use the steps below to access the student record and update eligibility, schedule, and family data to recertify student state-funded enrollment for the new period.
A. Access the Student Profile Record
B. Update Eligibility Fields
C. Update Schedule Placement
D. Update Medical Details
E. Update Student, Parent and Family Eligibility and Income Fields
F. Create the Family Fee Share Billing
G. Create the Recertification Notice of Action and EED9600/CCD26
A. Access the Student Profile Record
Access the Students > Site Enrollments page and use the search filters to find the student desired. Click the student name link to enter the family record.
B. Update Eligibility Fields
1. In the Student Profile tab, click the desired child name or click +Add Sibling to add a new child record.
2. For the appropriate child, select the Pencil icon to edit details such as Status, Current Site, End Date, and other desired fields.
Click Save when done.
2. In the Parent/Guardian/Shared Pickups tabs, select the Pencil icon to edit details. the +Add buttons to add new contacts or shared pickups, or invite/reinvite parents as needed. Save when done.
C. Update Schedule Placement
1. In the Student Profile > Schedule tab, select the Action item Pencil icon to edit the existing schedule and extend placement, or add a Period end date if needed. Select the Plus icon to copy the existing schedule into a new schedule and update any desired fields to save when done. .
2. To add a new schedule, click the +Site Schedule link and populate the new placement details. Click Save when done.
D. Update Medical Details
On the Immunization and Physicians tabs, use the Edit and Save button to update any medical history details.
E. Update Student, Parent and Family Eligibility and Income Fields
1. In the Student Profile > Eligibility tab, use the Pencil icons or +Add buttons to update the Child, Parent and Family tab data for the new certification period. Save at the bottom of each page when done.
2. When updating income, end the previous income entry as the last month of that eligibility period, and select the +Add Income button to add the new paystub or income values. If income has not changed, select the Copy icon and update dates as needed.
The Start and End Month on the income row should display the eligibility period the income covers. Enter the monthly income amount or enter payment dates and amounts via the Calculator icon once Wages or Other Income is selected.
Select + to add a new paystub row:
3. Use the Verify button on the bottom of each page to confirm that required eligibility fields are populated.
F. Create the Family Fee Share Billing
1. Create the Family Fee account in the Site Enrollments > Eligibility > Family tab. In the Family Fee section on the desired fiscal row year, select the green FF icon to create the billing plan and generate invoicing. Select +Add Family Fee if the desired fiscal year is not displayed.
2. Select the student desired and click Next.
3. Enter the Billing Plan details, and Save when done.
3. The next screen will provide the plan details and link to open the billing details.
4. The user can then select to Edit the plan or Generate the invoices. Use the Pause button to pause billing as needed.
4. Access the Family Ledger to post transactions, print invoices or edit plans from the Student Profile > Billing icon.
G. Create the Recertification Notice of Action and EED9600/CCD26
In the Students > Eligbility > Student, Parent or Family tab, scroll to the bottom and locate the Site Print button. Select to generate a new Notice of Action and EED9600/CCD26.
Select the desired document and populate the form wizard to Save and Draft or Print.
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