Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.
If your organization utilizes both CareWait and CareConnect, CareConnect offers an enroll from CareWait feature. You'll be able to enroll students from your CareWait Queues or by application ID once ready.
A. Enroll Students from CareWait from a Queue
If the parent has an existing CareConnect account linked to your CareWait Environment, that CareConnect account will be automatically linked to your CareConnect Environment.
The system will return the option to link the family to an existing record or to create a new family record.
1. From the Students module, select +Add, then select Import Students from CareWait.
2. Select the workspace you would like to enroll from (your agency name).
3. Select the queue you'd like to enroll from, then click Next to view the students.
4. From the selected queue, select which student you'd like to enroll in CareConnect.
5. The system will return an existing family when the following information is matched. Users can select to create a new family or update the existing record.
- Parent full name (last & first name) is same (either Parent A or Parent B), or
- Full address (address, city, state and zip) is same (either Parent A or Parent B)
6. Select the enrollment site from the dropdown options.
7. When migrating students, find their record on the Students > Site Enrollments page where children will return under the Unassigned site records:
You will be able to view, modify, or add any data to the family record. To learn more on how to enroll a family, click here. The information that is migrated from CareWait is:
- Student:
- First and Last Name
- Date of Birth
- Language (in Student Notes)
- Gender
- Ethnicity
- Race
- Parent:
- First and Last Name
- Relationship
- Emails
- Phone numbers
- Address
- Type (Foster, Biological, Guardianship)
8. Click Save to complete the enrollment.
B. Enroll Students from CareWait with an Application ID
Students can also be added in a similar manner to that above using the given application ID.
1. Navigate to the family's application ID in CareWait and copy.
2. Navigate back to Careconnect. From the Students module, select +Add, then select Import Students from CareWait.
3. Select the workspace you would like to enroll from (your agency name).
4. Past the Application ID from CareWait.
5. Select the Students Enrollment Site.
6. Make any necessary edits to the family profile. Then click save.
*Note: If the student is not assigned a schedule, they can be found in the unassigned tab under students. Please see number 6 above.
You will be able to view, modify, or add any data to the family record. To learn more on how to enroll a family, click here. The information that is migrated from CareWait is:
- Student:
- First and Last Name
- Date of Birth
- Language (in Student Notes)
- Gender
- Ethnicity
- Race
- Parent:
- First and Last Name
- Relationship
- Emails
- Phone numbers
- Address
- Type (Foster, Biological, Guardianship)
7. When the family is created successfully, you will receive the following notification:
C. Document Import to CareConnect
If the parent has submitted any Documents through their application, you can decide whether to import those documents onto the family's profile.
*Note: The only documents that will appear here are those that have been ACCEPTED in CareWait. For more information about how to manage documents, click here.
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