Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

If your organization utilizes both CareWait and CareConnect, CareConnect offers an enroll from CareWait feature. You'll be able to enroll students from your CareWait Queues once ready.

A. Enroll Students from CareWait

1. From the Students module, select +Add, then select Import Students from CareWait.

2.  Select the queue you'd like to enroll from, then click Next to view the students.

3. From the selected queue, select which student you'd like to enroll in CareConnect.

4. Select the student's current site. You will be able to change this later if you wish.

5. From the Enroll Family page, you will be able to view, modify, or add any data to the family record. To learn more on how to enroll a family, click here. The information that is migrated from CareWait is:

1. Student:
   1. First and Last Name
   2. Date of Birth
   3. Language (in Student Notes)
   4. Gender
   5. Ethnicity
   6. Race
2. Parent:
   1. First and Last Name
   2. Relationship
   3. Emails
   4. Phone numbers
   5. Address
   6. Type (Foster, Biological, Guardianship)

6. Click Save to complete the enrollment.

Note: If the parent has an existing CareConnect account linked to your CareWait Environment, that CareConnect account will be automatically linked to your CareConnect Environment.

B. Document Import to CareConnect

If the parent has submitted any Documents through their application, you can decide whether to import those documents onto the family's profile.