CareWait has 6 batch application management features available in both Children Lists and Application Lists. To use these batch management features, first select the applications by ticking the corresponding box on the far left. Then click Actions and choose the feature from the drop-down menu.

 

1. Send Message: Send a message to the selected applications either via email or sms. If you wish to send the message in multiple languages, you will need to switch tabs and add the translated content before sending.

 

2. Add to Queue: Add the selected applications to an already created queue.

 

3. Assign To: Assign the selected applications to a user.

 

4. Change Status: Changing the status of an application:

     New - The family application is new and has yet to be reviewed by any staff

     Active - The family is eligible and actively waiting for enrollment

     Update - The family application needs to be updated *when changing to Update this triggers an automatic message to the family asking them to update their application on FP*

     Under Review - The family is in the process of enrollment and cannot edit their application on FamilyPortal

     Enrolled- All children have been enrolled

     Closed - Not enrolled and no longer actively waiting for enrollment

 

     

5. Batch Tag: Enhance your selected applications by attaching family tags for personalized filtering and sorting options. Additionally, for your convenience, easily remove tags from multiple applications.

 

6. Batch Edit: You also have the ability to perform batch edits on applications. This includes adding Office comments, incorporating programs, updating outreach status, and including any CCN, CC4, or CC3 ID if you are utilizing our other applications

 

Child Smart List Actions: If your agency utilizes child smartlists or child queues, you'll also have the capability to seamlessly add children to a queue within the child smart list.