Question:
Are “Message Templates” Used Together with “Jobs”?
Answer:
Most “Jobs” are connected to “Message Templates”. However, the message template is not necessarily only connected to the job; this means the message will also be sent when triggered by another action. Below is a table of Jobs connected to Message Templates and when the message might also be sent out.
|
Job |
Message Template |
Message also sent when… |
|---|---|---|
|
Child Aging Out Job |
Application Ineligible [to parent] and Application Ineligible [to the owner] |
An application’s status is changed to “Ineligible” by a user or a child’s status is manually changed to “Terminated” by a user |
|
Update Application Job |
Application Needs Update [to parent] and Application Needs Update [to the owner] |
An application’s status is manually changed to “Update” by a user |
|
Application Closing Notification Job |
Application is Closing [to parent] |
n/a |
|
Closed Application Job |
Application Closed [to parent] and Application Closed [to the owner] |
An application’s status is manually changed to “Closed” by a user |
|
Update Application Owner and Organization Name Job |
none sent |
n/a |
|
Application Owner Daily Summary Job |
Daily Report (Application Owner) |
n/a |
|
Send Agency Daily Report Job |
Daily Report (Agency) |
n/a |
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