Per CDSS Child Care Bulletin (CCB) No. 26-22, the Cost of Care Plus (COCP) rate has been extended through June 30, 2028. If your agency has already issued provider payments for June, July, or August 2026 that either did not include the COCP rate or included a lesser amount, you'll need to pay providers the difference through a payment adjustment. This guide explains how to do that in CareConnect.

Before you begin: Make sure your COCP rates have been extended or added in the Admin module so future payments calculate correctly. See [Cost of Care Plus Rates Update 07/2026] for instructions.

COCP Rates by Region and Provider Type

Step 1: Locate Provider Payments

1. In CareConnect, go to the Billing module.
2. Select Provider Payments.
3. Click the PAID tab.
4. Use the filter to display payments for the month you're adjusting (June, July, or August 2026).

Step 2: Open a Payment Record

1. Find the first payment in the list that needs the COCP adjustment.
2. Click the Payment ID to open the record.

Step 3: Add the COCP Adjustment

1. Inside the payment, open the Adjustments tab.
2. Click + Add Items.
3. In the pop-up window, enter the COCP adjustment for that service month, using the rate that matches the provider's region and provider type.
   • Double-check that all information is entered correctly.
   • Use the example in the pop-up as a reference.

Repeat Steps 2 and 3 for each payment that needs an adjustment, then repeat Steps 1–3 for each remaining month.

Step 4: Export the Payments

1. Return to the Billing module and open Export Payments.
2. Filter for the month you adjusted.
3. Select the Payment IDs you updated. You can select multiple payments at once.
4. Click EXPORT.

Step 5: Confirm Export Details

1. When the pop-up window appears, choose the Pay Date.
2. Click EXPORT again to confirm.

Step 6: Generate Export Files

1. After exporting, you'll be taken to Export History.
2. Click the file you just exported.
3. Go to the File tab and select Generate Export Files.

Note: If you use CC4 for merged data (CCN + CC4), skip Step 6.3 and instead open CC4 to locate and merge this export.

Repeat Steps 4–6 for each month you adjusted.

Step 7: Verify the Payment

Once complete:

• The COCP amount will appear in the payment's Adjustments tab.
• The Adjustment Total Amount will be updated in the Provider Payments PAID tab.