Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

In CareConnect, you have the option to create an invoice for multiple students at once. Creating invoices may be needed for one-time charges for multiple students at once or late payment fees for a specific family.

There are 2 locations where you can create invoices: Overview and Family Ledger:

If you want to create an invoice for multiple students from different families, you can use Add Invoice button from the Overview page.

If you need to create an invoice for students in a specific family, you can use use the Add Invoice button from the Family Ledger page.

1. Batch Create Invoice

Batch create invoice allows you to add invoices for multiple students at once. This saves you time from repetitively adding the same invoice for students one by one. 

Step 1: From the Overview page, click Add Invoice to open up a new window that directs you to select multiple students.

Step 2: The invoice Setup page will appear with Invoice Info and Items will be required for you to fill out.

Info:

• Send Date: time that parents will receive the invoice
• Due Date: deadline for parents to pay for the invoice
• Start/End Date: a period of the service

Items: 

• Add Item: fill in the information for type, period, program, etc.
• Add From Rate Template: choose from the existing invoice template 

 

Step 3: Now, the invoice has been successfully created. If you need to send the invoice right away, then click Send or you can wait until the system sends the invoice on the specified Send Date → click Close to go back to the Overview page.

 

2. Create an invoice for a family

If you need to add a late payment fee or anything that requires a charge for one family only, you can use the Add feature from Family Ledger to create an invoice.

Step 1:

Select a student to go into the Family Ledger

Step 2:

Click on → Create Invoice which gives a list of students from this family only.

Step 3:

Edit the Send/Due date, Start/End date, or other relevant information from Info. Then, you can either Add an Item or Add From the Rate Template to indicate the rate for this invoice. You can use the items area to indicate whether it's for Late Payment or other purposes in the comment section. Once you're done filling out the information, click Save to confirm your actions.

Step 4:

A confirmation page will display all the information that you've entered. At the bottom of the page, there are a few options for you to manage the invoice:

• Edit: update the invoice details
  Note: If you need to void the Invoice you can find that option here when editing an Invoice. If you need to void an invoice, you can refer to the CareConnect Billing - Void an Invoice
• Get Payment: charge the parent's account through bank information or credit card connected to FamilyPortal
• Send: options send a current invoice, invoice past due, or invoice due
• Print: print/download the invoice or refunds information
• Back: exit the invoice page and goes back to the family ledger