Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

This article provides a written tutorial on how to access the "Print NOA" for the subsidized programs CCTR and CSPP:

A. Accessing the Family

1. log in to CareConnect -> Click on the All Students section and locate the Student

2. Once located the student, select the Student's name hyperlink to open the family details for that student-> Click on Eligibility 

3. Within the Eligibility tab, scroll to the bottom of the page to locate the Print button

4. Click on Print drop-down menu -> Select NOA (Notice of Action)

B. Printing the NOA

1. When selected to PRINT NOA --> A pop-up window will display to select the different details including:

• NOA Details:
  • Actions Type
  • Issue Date
  • Effective Date
  • Appeal Date
  • NOA Distribution
  • NOA Eligibility Type 
  • NOA Need Type
  • NOA Reason
• Student Details:
  • Select the student(s) to issue an NOA for
• Printout Details: 
  • Language: Select the corresponding language for the NOA printout, whether English or Spanish
  • NOA Template: Select the corresponding NOA template, whether CDE for the CSPP program or CDSS for other programs

TIP 1:

The default NOA Template is CDE for any CSPP student. You may change the NOA Template to CDSS for any CCTR student.

Result:

TIP 2:

When printing the NOA for a family with students attending the same program --> You can select both students and print out the NOA for both included.

When printing the NOA for a family with students attending different programs (CCTR and CSPP mix) --> You must select the specific student(s) that are attending the same program to generate a first NOA and repeat to generate the NOA for the other student(s) attending the second program to generate another NOA for them.