Staying on top of provider records is simple with the 90-Day Update Report and the Provider Request Module. These tools allow you to easily start, manage, and complete updates in just a few steps.

Starting a 90-Day Update

When a provider update is assigned to you:

1. Open the provider record.

2. Navigate to the Request tab.

3. Click the + Add Request button to initiate the update process.

A new request screen will appear. Make sure the “Required Provider Update” checkbox is selected—this option should automatically be checked when you create a new request.

Handling Providers Without Updates

If the provider has no changes at this time, simply select “No Provider Update.” The request will then be automatically marked as completed.

Completing Updates

For providers with updates:

1. Save the request. The system will generate it in the New status.

2. Use the Basic tab and Profile section to complete any updates as indicated by the provider.

3. Once updates are finalized, change the request status to Complete.

Final Step: Publish

Don’t forget the most important step—publish the record. This ensures that all updates are live and accessible on MyCareConnect for Families.

You have now completed a 90-Day Provider update!