📬 This guide will show you how to send one message to multiple providers at once using the Batch Messaging feature in CareWait 3.0.

1. Log in to CareWait 3.0

Begin by logging into your CareWait account with your assigned credentials.

2. Navigate to Provider Services

• On the left-hand side menu, click “Providers.”
• A dropdown will appear, select the “Default List.”

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3. Find the Providers

• You will land on the default provider list based on status (e.g., Active, Inactive, etc.).
• Make sure you're viewing the correct status list for the providers you want to contact.
• Use the filters on the left-hand side to further narrow your results (by location, type, team, etc.).

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4. Select Providers

• Once your filtered list appears, you can:
  • Click “Select All” to message everyone in the list, or
  • Manually check the boxes next to the providers you want to include.

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5. Open the Batch Message Tool

• Click the “Actions” button in the top right corner.
• From the dropdown, select “Send Message.”

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6. Compose Your Message

You’ll now see the Batch Notification message form:

• Subject: (Required)
• Template: You may choose a saved message template if one applies.
• Message Body: Type in your custom message content.

Optional:

• SMS Reminder:
  Check this box if you’d like to send a text message notification to the selected providers in addition to the email.

7. Send Your Message

• Once everything is filled out, review your message and click Send.

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✅ Why Use Batch Messaging?

Batch messaging allows you to:

• Save time by contacting multiple providers at once
• Share important updates, reminders, or announcements efficiently