This guide will take you through the process of adding and modifying providers within CareConnect. Whether you're introducing new providers or updating existing information, this article equips you with the steps to seamlessly manage provider records.
***If your agency does use CC3/4, please refer to the following article instead, CareConnect External Provider - Adding & Modifying Providers with CC3/4.
The feature to directly add providers within the CareConnect system is not currently available. However, we are actively working to introduce this functionality in a future update to streamline the process for you.
If you need to add providers, please contact the CareConnect team at firstname.lastname@example.org to assist you with this process. To ensure a seamless addition, we will require the following information from you:
After providing this information, allow us a day to process your request. Subsequently, the newly added provider will have an active CareConnect account ready for login. To understand the provider process in more detail, you can refer to our resource here.
Once our CareConnect team configures the provider on the backend, you can proceed to add them to your CareConnect account.
To add a provider, please go to your Admin module → Provider → +Add. From the displayed list, checkmark the desired providers, then click Done. Once successfully added, these providers will be accessible when approving care for student schedules.
To modify Provider information, please see the following articles,
- CareConnect External Provider - Modifying Providers without CC3/4
- CareConnect External Provider Managing Holidays without CC3/4
- CareConnect External Provider Provider Settings without CC3/4