To enable location access for the CareConnect app, follow the steps for your device.

For iOS (Apple iPhone, iPad)

• Open the Settings app.
• Tap Privacy & Security, then select Location Services. Make sure Location Services is turned on.
• Scroll down the list of apps and tap CareConnect.
• Choose While Using the App to allow the app to access your location when you’re actively using it.
• (Optional) Enable Precise Location if you want CareConnect to receive more accurate location information.

For Android devices

• Open your device’s Settings.
• Tap Apps or Applications and locate CareConnect.
• Tap Permissions (or App Permissions).
• Tap Location and select Allow only while using the app to grant location access when CareConnect is open.
• Return to the app and verify that location-based features are working.

Alternate method via in‑app prompt

• When you first open CareConnect or use a feature that requires location, you may see a prompt asking for location access.
• Choose Allow or Allow While Using App (depending on your device) to grant access.
• If you accidentally denied access, you can follow the steps above to change your decision in your device’s settings.

Enabling location access ensures that CareConnect can provide accurate location‑based services when you need them.

For iOS (Apple iPhone, iPad)

For Android (Samsung, Google, etc. )