Below shows path of a payment from its beginning as New, all the way to being exported as a Processed payment to the provider.

1. New: Payment has been generated.
2. Printed: Payment has been sent to Provider and we are waiting for it to be completed and submitted through CareConnect/agency or returned by paper.
3. Received: Payment has been completed by provider and sent back to agency either through CareConnect or scanned in as a physical sheet (See Scanning in Paper Timesheets).
4. Calculation- (If approved move to QA OR Authorized statuses)
   Returned: Payment is not approved and returned to provider for corrections.
   Not Payable: Payment is not approved, not returned to the provider, and deemed unable to be paid.
   Hold: Payment is not approved, not returned to the provider, but IS payable it is labeled as Processor Hold until the issue is resolved, and the payment can be made and moved to QA or Authorized.
5. QA: Can be sent to QA either by the system (system randomly selects ~20% of payments to send to QA status, but the percentage can be configured per an agency’s preference) or manually. See QA'ing a Payment for more information
6. Authorized: Payment was approved and is waiting to be exported.
7. Processed: Payment has been exported and paid.
8. Adjustments: This action can only occur once payment has been processed, allowing you to correct any overpayments or underpayments that were already exported out. See Completing a Payment Adjustment for more information