Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

 

CareConnect allows users the ability to reject and recapture parent signature when entered incorrectly, or  to request a parent signature in the event that staff have entered or edited attendance. 

These functions are found under the Attendance > Daily > Group tab options: Reset Signature and Send Confirm Attendance Signature Notification 

 

 

A. Reset Signature

When signing a child in or out for attendance and a parent signature is not captured as needed for reporting or auditing purposes, users can request that the parent re-enter the signature for a specific date. 

In the CareConnect web Attendance > Daily page, return the desired student list and select the checkbox next to the name of the chlid who's attendance signature needs to be recaptured.  

Select Group >Reset Signature to send the parent a request to re-enter the signature for the requested date.  

 

B. Send Confirm Attendance Signature Notification

When staff signature entries have been captured for a child's in and out times, use the Send Confirm Attendance Signature Notification feature to request a parent signature confirmation of the staff entry. This confirmation then overwrites the staff signature with the parent signature.

In the CareConnect web Attendance > Daily page, return the desired student list and select the checkbox next to the name of the chlid who's staff attendance signature needs to be replaced with a parent signature

Select Group > Send Confirm Attendance Signature Notification to send the parent a request to re-enter the signature for the requested date.  

 

If there are no staff time in or out entries or edits, the system will return a message that reads 'The Student(s) has no Attendance Records to confirm. Notifications will not be sent.'

C. Parent Notification

For both functions listed above, the parent will receive attendance confirmation notice when selecting to Sign In our Out thier child on the next login event: 

 

 

If the parent chooses to Skip, staff can resend the signature reset or confirmation functions.