When a student leaves your program, you will need to remove them from your active student list. Every student with a subsidy timesheet will have a student file and a schedule. We will need to give the schedule an end date so that the student's file will become inactive. You can do this on the website, or the mobile app.
**The system will mark them "inactive" overnight, if you need to make them inactive faster scroll down to see how**
**If the student still has an active timesheet, please contact the agency to have it removed**
Website
1. Open the Students Tab, click on the pencil icon next to the student's schedule.
2. Now you can add an end date, or click void.
**The system will mark them "inactive" overnight, if you need to make them inactive faster scroll down to see how**
Mobile App:
1. Open the Students tab, tap on the name of the student you wish to remove.
2. Tap the profile icon located in the top right corner.
3. Scroll down to Schedules. Tap on the schedule you want to edit.
4. Add an end date, or tap void. Then tap Save.
**The system will mark them "inactive" overnight, if you need to make them inactive faster scroll down to see how**
Website:
1. To remove the student right away: After ending the schedule, tap on a students name to see their profile, then click "Edit."
2. Change the Student's status from "Active" to "Inactive."
3. Click "Save" to confirm the status change.
**If the student still has an active timesheet, please contact the agency to have it removed**
Mobile App:
1. To remove the student right away: After ending the schedule, on the Child profile page, locate the "Status" section and change it to "Inactive."
2. After changing the status, ensure that you tap "Save" to save the update.
4. Change the schedule status to "Inactive."
5. Tap "Save" to complete the process and save the changes.
**If the student still has an active timesheet, please contact the agency to have it removed**
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