Active

The Queue is active after it is created

Any

Any

Completed

Close the queue. The enrollment effort is done

Pending - Unavailable

Processing - Unavailable

Enrolled - No change

Rejected - No Change

Unavailable - No Change

Pending - Unavailable

Processing - Unavailable

Enrolled - No change

Rejected - No Change

Unavailable - No Change

Voided (void only works when nothing is in the Queue, or all pulled are in Pending status)

Created the queue by mistake or no longer needed. Void the queue so it won't be counted in any report

Unavailable

Unavailable

Pending

Initial pulling into Queue. The user has yet to outreach to the family.

Processing / Rejected (If the application is in an incorrect queue)

Processing

The family will be notified automatically when changed to this status. Identifies that the application is in the processing of enrollment

Enrolled or Rejected

Enrolled

Family/Child is enrolled. The family will be notified.

Processing/Rejected (If the situation changes or Enrolled by mistake)

Rejected

There are a few reasons for this outcome

1. No response from the parent

2. The parent doesn’t want this opportunity

3. The organization doesn’t want this child/family in the queue.

Processing/Enrolled (if situation changes or rejected by mistake)

Unavailable

When the Queue is completed and the application/child status was pending or processing

N/A

Pending

Active

Processing

Under Review

Enrolled

Enrolled

Rejected

Active

Unavailable

Active

Pending

Active

Processing

Pending

Enrolled

Enrolled

Rejected

Active

Unavailable

Active