Access CareConnect mobile app (iOS and Android) or MyCareConnect Web.

In some cases, your agency will require you to send and receive supporting documents for an application. You can obtain this by making use of the Documents tab on your application in your CareConnect App.

• Log On to Your CareConnect App.
• Click on the Agency that is associated with your application, which you need to upload documents.

• Click on the application you want to upload documents to.

Open the application. In the bottom right corner, you will see the Documents tab. Select the Documents tab, from here this is where you will be able to send and view any documents that have been sent within this application:

• To Upload a document, select the Upload button, circular teal button with the plus (+) symbol.

• When you click the upload button, you will be directed to the upload page:

1. 1. Hit browse
   2. Click on one of the options to upload your document
   3. Hit Submit

You can view your submitted documents under the Submitted tab.

Receiving Documents

Documents that you need to downland from the Agency will also be viewable for you under the Documents in the To Complete tab.

Download or open the document that is requested by the Agency. Once the document is filled out, repeat the steps for uploading a document.