Access CareConnect Family mobile app (iOS and Android) or CareConnect Family Web.

A. Accessing CareConnect Family using a computer (desktop/laptop)

Step 1 - Log into your CareConnect Family --> click on Applications --> Click on the Application ID 

 

Step 2 - Click on the Communications Tab --> Type in your message to the agency --> Click on Send

 

Step 3 - If your message was successfully submitted, it will appear at the bottom with a date and time stamp.

 

B. Accessing CareConnect Family using the CareConnect Family App

Download CareConnect for iOS here

Download CareConnect for Android here

Step 1 - Select your child care application connection under the My Connections section -- > Select your Application

             

 

Step 3 - Select the Communication Tab --> Type in your message --> Click Send

Step 3 - If your message was successfully submitted, it will appear at the bottom with a date and time stamp.