CareWait - Application Status – MCT Technology, Inc.

The Application Status in CareWait helps staff and families know what stage of the enrollment process they are in.

Application (Family) Status:

Status	Description	Status Change to
New	New applications submitted by parents or added by staff	Any others
Active	Active waiting *The subsidy eligibility has their own fields	Any others
Update	Active but need update by parent	Any others
Lock	Active waiting but locked for parent’s edit	Any others
Enrolled	No longer waiting because all children enrolled	Any others
Closed	Not enrolled but no longer waiting	Any others

Child Status

Status	Description	Status Change To
Active	Active waiting	Any others
Pending	In process of enrollment	Any others
Enrolled	Enrolled	Any others
Inactive	Not enrolled No longer waiting (can be changed by age out system job too)	Any others

Changing the Queue status in CareWait may also affect application statuses:

If a queue status changes to 'Enrolled', the application status will also change to 'Enrolled'.
Any other queue status change will leave the application status as 'Active'

Changes in status can trigger automatic notifications to your parents. To customize these notifications, follow this guide to learn more.

Welcome to MCT Technology Support!